Compare
A Crisp alternative for several products
Crisp bills per workspace, so a product that needs its own inbox and team means another subscription. SupportSeal keeps every product in one workspace, on one plan, with its own chat widget and support address each.
Also comparing: Intercom for indie founders
Who it is for
One inbox and one bill for every product
You run three products with three websites, or five, and support is you plus maybe one teammate. You want to open one inbox and see every conversation, with the product named on each thread.
Crisp is a per-workspace service: one account can hold several workspaces, and each paid workspace needs its own subscription. If you want an AI agent, a knowledge base, campaigns or channels like WhatsApp and phone, Crisp ships those and SupportSeal does not.
Compare
Side by side
The same three products and two agents, priced both ways. SupportSeal reads its prices from the pricing configuration behind this site; Crisp prices are the ones published on their pricing page.
| What you compare | SupportSeal | Crisp |
|---|---|---|
| Pricing model | Per conversation, per month. No per-seat charges. | A flat rate per workspace, per month, with seats included per plan. |
| Example: 3 products, 2 agents | One Pro workspace: $19 a month in total. | Three Mini workspaces, one per product: $135 a month in total. |
| Products | Unlimited products in one workspace, each with its own chat widget and support address. | Each workspace has its own subscription and its own team invitations. Products kept in separate workspaces are billed separately. |
| Team | Free: 1 agent. Pro: Unlimited agents. Business: Unlimited agents. | Included seats per plan: 2 on Free, 4 on Mini, 10 on Essentials, 20+ on Plus. |
| Conversations | Free 100 a month, Pro 1,000 a month, Business unlimited. | Unlimited conversations on every plan. |
| Support email | Every product gets its own support address on every plan. | The shared email inbox starts on the Mini plan. |
| Open source | Yes, AGPLv3. | No. The platform is proprietary. |
| Self-hosting | Yes, a Docker Compose configuration is included. | Not offered. |
Prices checked October 2026. Crisp plans are billed per workspace: Mini $45, Essentials $95 and Plus $295 a month. Crisp also offers 20% off from three additional paid workspaces on Essentials and Plus.
Honest scope
Where Crisp is stronger
Crisp packs a lot into its flat rate. Conversations are unlimited on every plan, and paid plans include an AI agent with monthly AI credits, a knowledge base, campaigns, analytics, a CRM, omnichannel inboxes for WhatsApp, Instagram, SMS and phone, and 100+ integrations. Plus adds white labelling.
SupportSeal is narrower on purpose: one shared inbox for chat and email, the app context you choose to send, and open source you can self-host. Its Pro allowance is finite, and Business removes the limit.
Switching
Moving over
You can move one product at a time and keep Crisp running beside SupportSeal until the last widget is swapped. The setup wizard walks you from workspace to first replied conversation.
Create a workspace
Sign up and run the setup wizard. There is no automated importer; your Crisp history stays in Crisp.
Bring every product in
Add each product with its name, colour and allowed domains, then paste its chat widget snippet where the old one was.
Point support email at it
Forward each product's support address to the inbox address the workspace generates for it.
Invite your team once
Teammates join one workspace and see every product, instead of being invited per workspace.
Get started
Every product, one shared inbox
Create a workspace, add a product and paste its widget snippet. Free for 100 conversations a month, then Pro when volume grows.